Privacy Policy

At Sunlink Renewables, we prioritize your privacy and confidentiality, recognizing these as essential aspects of our business. We are committed to handling personal information in compliance with the Privacy Act 1988 and its National Privacy Principles.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It also outlines your rights to access and correct the information we hold.

Who we are

Our website address is: https://sunlinkrenewables.com.au

Information We Collect

We may collect various types of personal information depending on your interactions with us, such as:

Your name, contact details, address, and occupation.
Information about your use of our website and services.
Data on products or services of interest to you.
Information gathered from online platforms, including our website and social media.
Payment-related information, excluding sensitive bank or credit card details.
Additional details required to provide services or products to you.

Use of Personal Information

Sunlink Renewables uses personal information for several purposes, including:

Providing services, support, and responding to inquiries.
Offering insights on our products and services.
Maintaining contact with clients and industry partners.
Keeping you informed of updates, events, and training programs.
Administrative, recruitment, and operational purposes.
Managing service providers, contractors, or business relations.

We may also use your information for marketing purposes, but you can opt out of receiving promotional materials by contacting us or using the unsubscribe feature in communications.

Disclosure of Personal Information

We may share your personal information under certain circumstances, such as:

To provide the products and services you have requested.
For business operations, billing, and administrative purposes.
With trusted partners, service providers, or contractors who assist us in delivering services.
As permitted or required by law or with your consent.

We do not share your personal information with third parties for their marketing purposes. However, we may share non-identifiable data for research or promotional purposes.

Data Security and Retention

Sunlink Renewables takes reasonable precautions to protect your personal information from unauthorized access, misuse, or loss. These measures include secure physical locations, firewalls, encryption, and password protections.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Website Privacy

You can use our website without providing personal information. However, if you request information or services, we may ask for details such as your name and email.

Our website may include links to third-party websites. These sites are governed by their own privacy policies, and we encourage you to review their terms directly.

Keeping Your Information Up to Date

If any personal information we hold about you is inaccurate or outdated, please contact us, and we will update it as required by law.

Cookies and Website Interactions

When you leave a comment or interact with our site, cookies may store your preferences and login information to make your experience more convenient. You can control cookie settings through your browser.

Your Data Rights

You may request access to your personal data, or ask us to delete it, subject to any legal requirements for data retention.

Data Transfers and Security

Any data shared through our website, such as comments, may be checked by automated spam detection services.